Shipping & Returns
Effective Date: December 2020
Supplements: At TotalLife Nutrition your total satisfaction is our main priority. That is why we offer a 30-day unconditional money back guarantee (Shipping & Handling will not be refunded). This means you can try any of the TotalLife Nutrition brand supplements and if you are not 100% satisfied, for any reason, simply return it to us for a full refund with in 30-days. But it doesn’t end there, we are so confident in the quality of our supplements that we are extending our 100% Satisfaction Guarantee and adding on an additional 60-day in-store credit policy. Meaning, even after the 30-day money back guarantee is over, if for any reason you are not completely satisfied within the first 90-days simply return your unused products to us for a full in-store credit. (please note: no cash/credit refunds will be issued after 30-days – only in-store credit. No in-store credit will be issued after 90 days from purchase date.
ALL RETURNS MUST BE SENT UNITED STATES POSTAL SERVICE (NOT UPS OR FedEx) AND MUST NOT REQUIRE A SIGNATURE – IF PACKAGE REQUIRES A SIGNATURE IT WILL BE SENT BACK TO YOU AND NO REFUND WILL BE ISSUED.
Please send your returns to:
709 N. Cable Rd.
Lima, OH 45805
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.